12. Town halls. The daily reminders will continually motivate your team to compete. Tools required: video conferencing. With the above in mind, here are 25 call center games to keep your agents engaged. , high customer satisfaction ratings) Promotes continuous improvement by tracking reps’ real-time progress against KPIs. Virtual Team Scavenger Hunt. Research on gamification in the workplace proves that game-based motivation with the right execution makes 90% of employees more productive and improves overall workplace engagement by 48%. 2 min. Scarecrow Making Contest - Practically considered the mascot for fall, a scarecrow will keep the birds away and the kids entertained when they build one. Finished 18 days ago. Bingo is a fun video call game for any occasion. The clues all lead to a big prize, which is hidden somewhere in the contact centre, but it’s good practice to play in your teams. Recently completed contests: Winner. Bridging Your Customer Solutions. Stand-up Comedy. Bring food into the festivities. Challenge your agents to achieve the highest CSAT, and your employees will be more motivated, and naturally provide great service to. Retail Stores - 7 Fun Sales Contests for Retail Stores. Keep the “Go to Jail,” “Chance,” and. The Federal Trade Commission announced today that it is launching two new robocall contests challenging the public to develop a crowd-source honeypot and better analyze data from an existing. Typically, the drive must stay in the fairway to be eligible. Masculine. rnelsonn created a custom logo design on 99designs. Photo: bbernard/shutterstock. A great slogan for your call center can help to build trust with new customers as well as put you a step above the competition. Gift cards: Of all the raffle ticket prizes, this option likely has the broadest appeal. Another option is to take part in a meal delivery service for the day. Call Center - 9 exciting and engaging call. Don't trust the contact information listed in the prize notification itself. A prize of $2,000 is given biannually for a work of flash poetry or prose. Logo design starts at $299. 4. Pumpkin carving contests. Entry Fee: £25 for one artwork, up to £45 for four artworks. 4. You can team up with an influencer by: Asking them to share your contest on their social media channels. With just a few creative contest ideas, you can give direct reasons to your support team members to do their best. (See Figure 1. Below are some of the famous summer-themed sales contest ideas that will make your sales reps summer exciting: 1. We put 6 boxes. Battleship. To do this challenge, first install the Giphy Slack extension. Chubby Bunny 🐰. We compiled 30 of them in this deep-dive article – choose freely and implement these in your sales team. Expects you to train on your own without anyone to ask questions. These activities are also called virtual Halloween party games. Give each agent a whiteboard and a couple of whiteboard markers. C ompetently organised fun contests for employees are also effective tools for extending staff loyalty to companies, developing necessary competencies among the employees of your business clients, and so much more. $15,000 Grand Prize for annual competition ($24,200 in annual cash awards), $600 first place prize for monthly. Hangman. From mini marathons to digital medals, here is a list of fun tips for virtual office Olympics events. Beware of the Grinch. We think contests are a super fun way to get design. What is call center gamification? Employers have realized that frequent pats on the back and the occasional call center contest aren’t enough to retain employees. To hold your race, ask participants to head to typingtest. Raffle Tickets. Easily the biggest misconception about sales contests is that they should reward the top-selling rep. A pumpkin carving contest is a classic fall festival activity that never fails to delight participants. Genre: Poetry, Fiction, Creative Nonfiction. your sales team to find its way out of escape room is a team-building contest that places sales professionals in an escape room scenario, requiring them to work together to solve puzzles and complete tasks within a given time limit. GIF-Offs are funny virtual team challenges for online teams. Celebrate National Pi Day on March 14 using food, games, contests, art, humor, song, movies, and other fun activities. Pick-a-Product. 1 Yoga mats. This is a highly charged game where you encourage sellers with different expertise to work together for a common objective. As a follow-up to our Motivational Games feature from February, Matthew Brown explores five more motivational games for call centre staff. Hashtag ContestAward a prize to the group that gets the most votes. Cooking Class. Lunch with the boss. Some Fun Games. Run this contest and motivate your sales reps to cold call as many potential leads as they can in a day. Battleship. The more creative and original these costumes are, the more entertaining the activity will be. J. 19. You want to stand out from the crowd! Best contest and giveaway ideas for work (workplace or office) 3 best practices for sales contests Don’t build your sales contest around the top-selling sales rep. For example, every opportunity generated or appointment set gives them 15 seconds to score as many baskets as possible. Use Q&A to give employees a chance to engage. Get your own design. , booked demo, offer sent)—some managers choose to award multiple tickets for high-value activities, such as closed sales. Typing Race. Manufacturing - 5 Amazing Contest Ideas for Manufacturing Units. m. This is a very straightforward contest in. Participants place a mug on a surface and then make a mark on the floor exactly three feet away. Consider creating a contest with themed categories. You can just imagine a call center filled with ballerinas and princesses, firefighters and football players. Online Hot Dog Eating Contest. Host a video game competition and split teams into two. Feel free to invite audience members to watch the fun. Signed memorabilia: Get a local celebrity to sign memorabilia like jerseys, books, and baseball bats for a rare prize. We recommend the one minute or. User-generated Contest. #3 Nothing gets employees more motivated than a competition! #4 Encourage. Contact Center Pipeline Blog. Hosting a class, workshop, or lecture can teach customers about your products and build interest in new products while fostering a sense of community. Points: 10 points per demo call. 8. Trunk or treat at the office - Host a family-oriented trunk or treat at the office that you treat. For example, if your team arrives to work at 8 a. Snowball Fight. To Play: Snowball fights are one of the best Christmas virtual minute to win it games. Create SMART Goals. Typical spirit weeks involve decorating. Below are the details of it: Gift Ideas. Each day, decide on a challenge, such as positive feedback, high-quality scores, or fast handling times. The idea behind creating a sales contest is to incentivize employees in order to increase performance. Whether you are looking for dental contest ideas or orthodontic contest ideas, these 13 great ideas will make sure to get your page some attention. Race for Sales. com The best sales contest ideas and incentives take your team to the next level. Alternatively, use the Trello approach to newsletter-ing by sharing a roundup of all that you’ve published with a click-worthy CTA: Source. Then get them to pinpoint a call in which they demonstrate that skill. Collect video, text, or photos about best memories of a recent picnic. Visit the link. During the call, participants can chat and play fun games, or co-work while enjoying the fresh air and sunshine. Typing Race. Points: 100 points per sale made. To do this, make four sets of signs with the following words written on them: Set 1:. This year’s challenge was based on the TV show Fear Factor. Coordinate the theme days around the seasons, such as call center week winter fun featuring an ugly sweater contest with voting. 3. Before the party starts, hide small elf figurines around the event space and make sure to hide them well! Then, when you’ve decided to start the game, give everyone 10 minutes to find as many elves as possible. We think contests are a super fun way to get design. Bureau of Consumer Protection. Below, I’ve included fun games to play over video conferencing. Put out the Christmas ornaments, candy canes, string lights, and garlands, and invite your friends to join you in trimming your tree. All you have to do is create a spooky picture, preferably related to your products or services, and post it to your social media sites for a caption contest. Police say the driver ran a red light and was going around 70 miles per hour. First, gather an assortment of random objects. ) It’s a great way to add extra flavor to your virtual team lunches or kill a few minutes while you’re waiting for people to. 1. Summer is full of family trips, fun with friends, and lots of photos. To do this challenge, first install the Giphy Slack extension. Set aside 10-15 minutes each week or each day to play. Competition helps teams identify their strengths and weaknesses in the workplace, can encourage productivity and can make the work environment feel more friendly and supportive. Kick-off breakfast, introducing the Customer Service Week theme, schedule of events, goals for the week, and a presentation from the senior vice president of global sales and marketing. The classic game of guessing letters to save a stick figure’s life. ) 9. The object is. Another idea is to have a contest to see how many words can be made that start with “Pi. 1. 13. 1. Manufacturing - 5 Amazing Contest Ideas for Manufacturing Units. We are a finance company that will be using Direct Dials for collections but other companies in the Finance space can use it as well for that or other outsourced parts of their business. 2. Recently completed contests: Winner. They bring in more money for the company and also take more commission than any other team. Or if you’re looking to make your agents feel truly special, hire a chef for the day to make omelets or crepes on-site. Organise a Team Meeting. 9. Other daily games, contests, and team-building competitions with big-ticket prizes like TVs. One of the most effective and fun contests in a contact center involves daily perks. 2. LUDO is a game that Lawrence Lavell. GIF-Off. Pop a shot on the sales floor. Give everyone a part to play in the overall success of the team. 1. Deck-a-desk. Tell them what you can or plan to do. Our 6 Fun Call Centre Games. m. Put an End to Call Volumes as a Measurement of Success. Time: 1-2 hours. 3 best practices for sales contests Don’t build your sales contest around the top-selling sales rep. Get The Latest Buzz. “It is also useful to consolidate learning or to check recall. – leave the room while this is done – approx. Looking for sales contest ideas for different months? Check. Guess what we’re cooking live. Miss America Pageant, September 7th to 12th, 1953, Convention Hall, Atlantic City, N. Establishing clear goals for your agents to reach and achieve is a huge aspect of call center motivation ideas. Holiday Gift Exchange. If you’re looking to debut a new product or product line, get people to vote on which one they want to see. Pass the [BLANK] For this call center game, you need a trophy. As a follow-up to our Motivational Games feature from February, Matthew Brown explores five more motivational games for call centre staff. Get the latest deals and FreeBEES. 3. Team Building Hub offers team building events online, at 24 retail locations across the US, and they can also come to you. This is a highly charged game where you encourage sellers with different expertise to work together for a common objective. At call center services international we believe that constant agent motivation is the key a successful contact center operation. Winner: The person who’s able to get the highest number of referrals at the end of the week will be declared the. Dental contest ideas are a simple and easy way to achieve higher engagement. English translations of works originally written in another language are accepted. The Internet might be intermittent in these spots, so you can also give teammates the option of joining via phone audio instead of mobile video app. One of the most. Give department leaders a chance to speak. 6. In this contest, teammates face off to find the best moving picture to illustrate an idea. Rewards: A family staycation at a nearby tourist spot for Christmas. Monopoly Following on from #2, why not play something super-strategic, like Monopoly? To make things work, make the following changes: Have agents/teams get a throw of the dice for reaching certain. GIF-Off. This event engages your group in a fun new way! 4. These 31 fun and creative social media contest ideas are certain to amp up engagement and boost brand awareness. The Power Hour. The game is spy-themed, which is a fun and engaging way to bring your people together. Once an agent completes calls to five area codes on the card in a row, that agent will win. The. call center games to play. Employees often fail to get up and move around enough when working remotely. This can be a stuffed animal, a ball, or even an office chair. The ‘power hour’ is simple: the agent making the most sales during the chosen hour receives a prize. 20. A putting contest can be held before, during or after your golf tournament. 3. Hosting a candy cane relay at work is one of the best office Christmas competition ideas. Building a fun habit that lifts staff. Cash Prize: $2,000. ) Customer satisfaction was not a large issue for utilities 10 years ago, but once utilities started to recognize the value of customers, there have been three waves. A lot of negative feedback, and very little encouragement. Best way to assess your morale level to create a baseline is quite simple. For call center monopoly, all you need is a pen and paper, and a die. Zoom spirit week backgrounds. Above and Beyond The Call. Play your favorite Christmas movies or music in the background to enhance the Christmas cheer even more. A bracket picking challenge is the most common March Madness contest you’ll see. rnelsonn created a custom logo design on 99designs. Below is an extensive list of some of the creative and cool call center contest names you can choose from: 1. But to make your job a funny, humorous and enjoyable one, you have to come up with a team of cob workers and give them good names! Call center team names are catchy, latest, creative, unique, and. These games will encourage employees through competition, and you will see an improvement in company sales and. Simple, relaxed, and authentic real estate. The Western Colorado Watercolor Society announces a call to artists for a juried art exhibition, March 1 - April 6,2024 at the Western Colorado Center for the Arts in Grand Junction, CO. If you want to stay away from the mess of pumpkin guts, bring in glue, newspaper and different art supplies and decorate the pumpkins that way. I work in an outbound call center ranging from 10-30 agents. ) Duration: 2 weeks. One of our most popular remote employee engagement activities during work from home is 1-on-1 video connections we call Mister. Virtual scavenger hunt. Vary the Day-to-Day. Humor is a powerful tool to motivate your call center agents and make their work more enjoyable and less stressful. 3. Here is a collection of Irish fairy tales, which are also available on an audiobook app. Call center/customer service work is hard. To organize this engaging event, you’ll need: A variety of pumpkins. Call center team names should be appropriate for a professional environment; however, teams can be professional and still keep a lighthearted attitude at work. A Partner You Can Rely On. Building a fun habit that lifts staff. 1. Race for Sales. Design a logo for a new call center business. Challenging. A Raffle. 1. Become a BenchmarkPortal Center of Excellence by signing up for an on-site or a virtual assessment of your center and submit your KPI survey before December 31, 2023*. 1. Game apps for tools like Zoom and WebEx can be a ton of fun. We made a sample card for you to use. 1. To help you out, check out these 12 Fourth of July contest ideas to inspire your success: A sweepstakes contest, giving away a barbecue. 4. This is a way to incentivize your reps to put the focus on reward instead of game. You can blindly trust this person to swiftly handle any difficult customer conversation. In fact, the worst sales games are created around the premise of “most revenue in a month wins X. You can surprise your team members with a contest by giving guidelines without them having prior knowledge of the competition. LUDO is a game that Lawrence Lavell from LSL Property Services said that their sales agents loved and were always asking for. But it takes a certain amount of serendipity to stumble across the right contest at the. Split into two teams. Now goals like handling 8 calls an hour or selling 15 products a day may be totally out of reach and that defeats the purpose. 🔎 Team Hunt. Art of Problem Solving offers two other multifaceted programs. Before the game, divide the group into teams. Morning Mad Libs. Entry Fee: $15. $3,000. Branded Sweepstakes. This game will help your agents to become more competitive and boost efficiency. Do you want to give your audience an odds-based shot at winning fun prizes in a few seconds?The goal of gamification is to make repetitive work tasks more engaging and motivate agents to perform better. Knockout. The third annual contest will take place at 3 p. 12:30 p. Rules: Play online versions of these classic games. com website. Challenging. The remaining team members will then use one roll of toilet paper to wrap the ‘mummy’ completely from head to toe. Rent one of those mini-basketball games for a few weeks, and have reps compete either during the morning sales briefing or throughout the day for prizes. Close. Up. 1. ’. Blog; Top 5; Inside The Issue; Magazine; About; Top 5 Posts in June. 5 Sales Contest Ideas for Motivating Calls: 1. Goal: Use the game show “Minute to Win It” to inspire more calls and meetings. The. Library of Congress. Working in a call centre does not yield many opportunities to embrace one’s creative side. These included: Make your Valentine’s Day one to remember! Enter to win a bouquet of flowers, box of chocolates and candle pack. Here are more ways to make virtual meetings fun. Below, I’ve included fun games to play over video conferencing. 🧠 Jeoparty Social – What is “A fun quiz game for coworkers to play!”. Join a pottery class together. Use these top incentives for call center employees to start improving the way your team works—and what they’re working for. Invite candidates to a company event: Send candidates invites to a fun event at the organization you work for, such as a happy hour or bowling night. Ireland is famous for its folklore. Perform a Dance Medley. Pi Contests. Each day, decide on a challenge, such as positive feedback, high-quality scores, or fast handling times. rnelsonn created a custom logo design on 99designs. Prize: $50,000 in All Cash Prizes. Pictionary and Charades. Each of these games has proven popular in the contact centres of our readers, who discuss their suggestions below. It was an interactive game board that taught new recruits the concepts of a Contact Center along with roles and. Making it OK to lose. Why has this contest been chosen for July? (National Gingersnap Day) Goal: Use this contest to motivate your team for getting referrals as much as they can. Teams: Individuals. We recommend the one minute or. *Assessment must be completed by. 28, 2023 6:00AM-11:00AM. Application Deadline: 11/30/23. One great way to celebrate St. You could also even theme it around pictures of picnic basket contents. Surveillance videos at the Greater Columbus Convention Center caught a 2020 Tesla Model S slamming through an exterior wall. com, choose the length of the test and begin the exercise. 10 Thanksgiving Office Contest Ideas. 3. Retail Stores - 7 Fun Sales Contests for Retail Stores. It doesn’t take long to add this type of comment-entry contest to your weekly repertoire. Create a sense of urgency. O ffice games and activities are integral to corporate culture. The Wheel of Wow. The classic king of contests is the raffle. To get started, each team will nominate one person to be the ‘mummy’. One of our most popular remote employee engagement activities during work from home is 1-on-1 video connections we call Mister Rogers Calls. Reps at Consolidated Service Corp have fun every Customer Service Week — all while improving their performance. 6. Candy Cane Relay. 4. Pyramid. Feminine. This encourages your audience to act promptly instead of procrastinating. Telecommunications Company Startup. For example, “me before a deadline,” “trying to get a new client,” or “my first day vs now. Prizes around sports and exercise, healthy eating, general healthcare or even just promoting the ‘keep fit’ message, can become really. The answer? Provide value, and make it fun for patients, fans, and team members to participate. Finished 15 days ago. Winner of hearts: This award goes to that person who is an expert in winning the hearts of the customers with his/ her unique way of communicating. A good twist on this contest is the straightest drive. CEO for the day. Next, each payer crumples up a piece of paper into a ball. One day or one week in duration ought to get your AEs feeling booked on their calendars! Best For: Inside sales teams. Call Us For Superior Service. Here are six examples of contact centre games, with everything from variations of popular board games to much more innovative games. ”3209 Calloway Drive, Orlando. How can I make my. Best for: Teams of 5 – 1,000+. 100-Word Writing Contest. Social media giveaways and contests are a great way to showcase your products and strengthen customer relationships. Action Step: Create a Leaderboard. The name is a fun spin on the purpose of the calls, which is to get to know your remote work neighbors. Instructions: Create a new monopoly board, but with property names relevant to the call center. 2. 💲. Survivor. Points: 10 points per demo call. 6. 1. Here is a wonderful list of call center slogans to get your mind going. Provides a sense of achievement. Now goals like handling 8 calls an hour or selling 15 products a day may be totally out of reach and that defeats the purpose. And the list goes on. The team had so much fun with this week long contest and were really… Sheimiley and Gabby won the FIRST Sloane Automotive Group Client Call Center KPI BINGO! Heather Rheaume on LinkedIn: #bdcfun. Then, award a larger gift card to the week-long winner. For example, the office employees can get dressed up in Halloween costumes and visit a senior center, or volunteer at a pumpkin patch or corn maze. PleinAir Salon Art Competition. Gather their contact information so you can keep them excited to be an active part of your community. Ginger Connoisseur. Call center contests are a win-win as both the employee and customer benefit. We think contests are a. Display a Physical Talent. 7. Winners are declared every day. 7. If you have an office full of laggards, cores, and star salespeople, as most sales teams do, a 3-legged-race is a great game that can serve to boost sales and improve overall performance. 202-326-3132. Comedians regularly include colleges on their tour stops, so it could be worth reaching out to a famous name to check availability. The setup: 1 point for every call, 2 points for every connect, 3 points for every meeting set. What motivates one person may demotivate another. You basically become a Bunny Buddy to someone at your office once you draw that person's name. Making it a journey that you can progress on. More Info: The quick and easy way to find all the exciting Halloween attractions in the Orlando area for 2023! Halloween is just around the corner, and if you’re looking for some spooky fun then you’ve come to the right place. Pick a winner randomly or ask users to vote for the best one. Once an agent completes calls to five area codes on the card in a row, that agent will win. This is a low-maintenance, high-impact contest. Use the self-contained environment of the call center to recreate a game of Survivor for one of the most fun call center contest ideas you've ever tried! Split your agents up into teams. You could also even theme it around pictures of picnic basket contents. This contest challenges students in grades 5–8 to design and create a working invention/artwork that incorporates at least one rubber band. Here’s a quick formula to “funify” your Facebook feed, wake up your fans, and get them excited to bond with your brand: Create a Facebook timeline contest, some form of competition, or sweepstakes. 1. Here are the dates and times for all of the contests: - Friday, July 28th - 10 a. #1 Establish a Fun Committee first and foremost. Win $15,000. Each person gets a raffle ticket, and at some point in your event, you’ll take time to call out the winning numbers. Our 6 Fun Call Centre Games.